24/7 Support
We're Here Whenever You Need Us
Day or night, weekday or weekend, emergency or simple question—Executive Travel Plan is always just a phone call away.
Why 24/7 Support Matters
When you're thousands of miles from home in an unfamiliar country, knowing you can reach someone who cares makes all the difference.
The GCC region is 3-4 hours ahead of Ghana. When you need help at 10 PM Dubai time, it's only 6-7 PM in Ghana—but most agencies are closed. We're not.
- ✓ Available during GCC business hours
- ✓ Available during Ghana business hours
- ✓ Available on weekends and holidays
- ✓ No waiting until "office hours"
Emergencies don't wait for business hours. Lost passport, medical emergency, workplace issue, accommodation problem—when crisis strikes, you need immediate help.
- ✓ Immediate response to urgent situations
- ✓ Direct line to decision-makers
- ✓ Emergency contacts and procedures
- ✓ Coordination with local authorities
Just knowing you can reach us anytime reduces anxiety and stress. Whether you're a worried parent checking on your child or a traveler with a simple question, we're here.
- ✓ No question too small
- ✓ Friendly, patient staff
- ✓ Multiple contact methods
- ✓ Family can also reach us
Our support doesn't end when you arrive in the GCC. Throughout your stay, we're available to help with any challenges or questions that arise.
- ✓ Workplace issues and advice
- ✓ Accommodation problems
- ✓ Cultural questions and guidance
- ✓ General life adjustments
How to Reach Our 24/7 Support
Immediate Answer
Your call or message will be answered within minutes, not hours
Knowledgeable Staff
You'll speak with trained professionals who can actually help, not just take messages
Action-Oriented Response
We don't just listen—we take immediate action to resolve your issue
Follow-Up
We check back to ensure your issue was fully resolved
When 24/7 Support Made the Difference
"I arrived in Dubai at 11 PM and my employer wasn't at the airport as promised. I was panicking. I called Executive Travel Plan's emergency line and they immediately contacted the employer, arranged temporary accommodation, and stayed on the phone with me until I was safely checked in. It was 2 AM by then."
- Grace A., Nurse in Dubai
"My son called me from Qatar at midnight, very distressed about a workplace issue. I immediately called Executive Travel Plan's hotline. They contacted their local representative who visited my son the next morning and helped resolve the situation. As a parent, that 24/7 support gave me such peace of mind."
- Mrs. Osei, Parent of Worker in Qatar
"I had a medical emergency on a Friday evening in Muscat. Executive Travel Plan's support team helped me find an English-speaking doctor, arranged transportation to the hospital, and even called my family in Ghana to update them. They checked on me every day until I recovered."
- Samuel K., Engineer in Oman
Our 24/7 Support Guarantee
- ✓Phone answered within 3 rings, 24 hours a day, 365 days a year
- ✓WhatsApp messages responded to within 15 minutes
- ✓Emergency situations escalated immediately to senior management
- ✓Local GCC representatives available for in-person assistance
- ✓Family members can also contact us about their loved ones
- ✓Support continues throughout your entire stay in the GCC